Section 1.0
Certified Refurbished Device Warranty (up to 12 Months)
Every premium certified refurbished smartphone, tablet, or laptop sold through our verified
web store is covered by our robust FixFlip System Warranty against natural mechanical
failures.
- Internal battery health is guaranteed to remain above 80% capacity for the first 6
months of active ownership.
- Screen displays, internal digitizers, touch panels, charging pins, and network
components are fully protected against unexpected hardware defects.
Section 2.0
On-Site Doorstep Repair Warranty (up to 6 Months)
Mobile screen swaps, battery replacements, and structural component repairs completed by our
certified doorstep service mechanics are covered by our 6-Month On-Site Service Warranty.
If the repaired component fails due to a parts defect within the warranty period, we
will send an engineer to resolve the issue at your doorstep—completely free of charge.
Section 3.0
Exclusions from Warranty Coverage
The FixFlip Warranty does not apply under the following common conditions:
- Accidental screen cracks, deep impacts, frame bends, or clear structural damage caused
by drops.
- Liquid exposure, moisture ingress, chemical corrosion, or signs of unauthorized repairs
by third-party shops.
Section 4.0
How to Submit a Warranty Claim
To submit a warranty claim:
- Send your original transaction invoice and serial number (IMEI) to support@fixflip.in.
- Our support team will run a quick digital diagnostic evaluation to confirm eligibility.
- Once approved, we will arrange a complimentary doorstep pick-up or dispatch an on-site
engineer.
Section 5.0
Limitations of Liability & Remedies
FixFlip retains sole discretion to determine whether an eligible device should be repaired,
replaced with an identical model, or refunded based on parts availability.
Section 6.0
Contact Details